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How rajaong login protects your account and data

Your account belongs to you. We handle your deposits, withdrawals and personal information with clear rules that follow where local law permits.

Account verificationData protectionWithdrawal verification
rajaong login How rajaong login protects your account and data
HELP & CONTACT

Reach our legal team when you need to

Our support team in Surabaya and across Indonesia handles account, withdrawal and data requests during business hours and via multiple channels.

Email support Send account or legal enquiries to our support address. Include your account number and the nature of your request. We reply within 24 hours on business days.
Live chat Chat with our team directly from the account menu. Available during business hours. Use live chat to ask about your personal data or account changes immediately.
Account settings View and manage your legal preferences, communication settings and data requests from inside your account. Changes take effect within hours of your submission.
DATA & ACCOUNT SECURITY

How we keep your account safe and your data private

Every deposit and withdrawal passes through verification checks tied to your account identity. Your personal data is encrypted and stored on secure servers.

Login security

Your password is hashed and never stored in plain text. Two-factor authentication is available from your security settings. Always use a unique password and log out when you finish playing.

Payment verification

Every DANA, OVO, GoPay or QRIS transaction is verified against your registered phone and identity before posting to your wallet. Withdrawals require additional confirmation from your account.

Cookies & tracking

We use session cookies to keep you logged in and functional cookies to remember your payment method. Analytics cookies help us see how you navigate the site. You can disable non-essential cookies from your browser settings anytime.

Data retention

Account, transaction and contact data are kept for the life of your account plus three years after closure for legal purposes. Personal marketing data is deleted when you opt out. You can request earlier deletion where local law permits.

Your data rights

You have the right to see, correct or delete your personal data. Submit a data request through your account settings or email support. We respond within 30 days with a copy or confirmation of changes.

Report a breach

If you suspect unauthorized access to your account or believe your data has been compromised, contact support immediately. Change your password and enable two-factor authentication right away.

Legal & account rights — what you need to know

Use the 'Forgot Password' link on the login page. We'll send a reset link to your registered email. Click the link, set a new password and log back in. If you don't receive the email within five minutes, check your spam folder or contact support.

No. Your account is personal and non-transferable. Only you can use it. If another person registers using your information, contact support immediately so we can investigate and protect your funds and data.

We retain account and transaction records for three years after closure for legal compliance and fraud prevention. Marketing and analytics data are deleted within 30 days unless you've opted into communications. You can request early deletion where local law permits.

Yes. Log into your account, go to Settings > Data & Privacy, and click 'Download My Data'. We compile your personal information, transactions and communications into a file and email it within 30 days. You can also contact support to request changes.

We immediately flag your account and review recent transactions. If unauthorized activity is confirmed, we freeze the account, reverse fraudulent transactions and help you secure it. Change your password and enable two-factor authentication. Our team follows up within one business day.

Each transaction is verified against your registered phone number and identity before posting to your wallet. Withdrawals require additional confirmation from your account. Transaction records are encrypted and stored securely. Disputes are resolved through your payment provider and us within 14 days.

Yes. Go to Settings > Communications and uncheck marketing emails. For cookies, adjust your browser settings or use our cookie consent tool on the site. Non-essential cookies are disabled immediately. You'll still receive account and security notices.